Welcome to Shahasta Clinic. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and medical services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Appointment details
• Medical concerns submitted through forms
• Any information voluntarily shared by patients

Technical Information

• IP address
• Browser type
• Device information
• Cookies and analytics data
• Website usage behavior

2. How We Use Your Information

We use the collected information to:

• Schedule and manage appointments
• Contact patients regarding consultations or follow-ups
• Improve website functionality and user experience
• Respond to inquiries and support requests
• Maintain medical and administrative records
• Send important clinic-related updates

3. Medical Information & Confidentiality

We understand the sensitive nature of healthcare information. Any medical details shared with us are handled confidentially and used only for healthcare-related purposes.

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

4. Cookies & Analytics

Our website may use cookies and third-party analytics tools to:

• Analyze website traffic
• Improve website performance
• Understand user behavior

You can disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services such as:

• Appointment booking systems
• Analytics tools
• Hosting providers
• Communication platforms

These providers may process limited data only as necessary to provide their services.

6. Data Sharing

We do not sell, rent, or trade your personal information.

Your data may only be shared:

• With healthcare professionals involved in your treatment
• When legally required by authorities
• To protect patient safety or comply with applicable laws

7. Data Security

We use industry-standard security measures to safeguard your data. However, no online platform can guarantee absolute security.

8. Patient Responsibilities

Patients are responsible for:

• Providing accurate information
• Keeping their contact details updated
• Maintaining confidentiality of any login or portal credentials (if applicable)

9. Children’s Privacy

Our services may involve pediatric healthcare. Information related to minors should only be submitted by parents or legal guardians.

10. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information where legally permitted

To make such requests, contact us using the information below.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

For any questions regarding this Privacy Policy, please contact:

Shahasta Clinic
Phone: +91 96671 03939
Website: shahastaclinic.com